Brasher's Salt Lake Auto Auction

Customer Satisfaction Survey

Please take the time to rate our customer service so that we can better serve you!

12. How often do you attend our sale? ( Salt Lake )		Weekly							Bimonthly	Monthly	Quarterly

13. Is there an employee that displayed a level of service worth noting?		First and Last Name of Employee:
(Good or Bad)
If so, please make specific comments about the situiation or event.

Additional Comments?

Contact Information
(Optional-your information will not be shared with anyone.)

Name

Company

Email

Phone Number

	Unsatisfactory						Excellent
	1	2	3	4	5	6	7	8	9	10
1. Follow-Up or Timeliness of Phone Calls /Emails
2. Courtesy and Professionalism of your Auction Account Representative.
3. Informed of outstanding titles at least 2 days before sale
4. Made aware of current Auction Inventory & Old Aged Units.
5. How would you rate retention of units % of Floor
6. How would you rate retention of units % of Book
7. Timeliness of CRs & Accuracy of CRs and Pictures
8. Vehicles picked up in a timely manner.
9. Proceeds and all Documentation received timely and accurate.

10. Do you take advantage of our Detail Services?		Yes			No
If so, how would you rate the quality of our Detail Services?

11. Do you take advantage of our Paint & Bodywork Services?		Yes			No
If so, how would you rate the quality of the Paint & Bodywork?

Services